A Willow Alexander handyman working on a window and door frame
Service · Doors, Locks & Windows

Sticking doors eased, new doors hung, locks changed and upgraded, handles and hinges replaced, cupboard doors realigned and window furniture renewed. The jobs you notice every single day until they're fixed.

Vetted, trusted tradesmen

Every handyman is DBS-checked, reference-verified and uniformed before they work in your home.

A fixed price, agreed first

You know what the job costs before we pick up a tool. No hourly meter, no surprise on the invoice.

Every tool on the van

A fully stocked electric van means the whole list gets done in one visit, not spread across three appointments.

How it works

Fix the cause, not the symptom.

A door that sticks in winter and swings in summer doesn't need planing — it needs the hinges resetting. Take the wood off and you'll have a draught for the rest of the year.

Diagnose it properly

We check the hinges, the frame, the floor and the latch before touching the door itself. Most sticking doors are a dropped hinge or a swollen frame, not a door that's too big.

Adjust before removing

Packing or repositioning hinges, easing the keep, adjusting the strike plate. Reversible fixes come first; planing is a last resort because you can't put timber back.

Tested, and tested again

Opened and closed properly, latched, locked and unlocked, with the door checked at both extremes of its swing before we call it done.

What we cover

Doors, locks, handles and window furniture.

Internal and external, front doors and cupboard doors. These are the everyday jobs across the range.

Sticking & dragging doors

Eased so they close cleanly year-round. Hinges reset or replaced, frames adjusted, latches aligned, and the door only planed if there's genuinely no alternative.

New doors hung

Internal doors supplied or fitted from your own. Trimmed to the opening, hinges recessed, latch and handles fitted, and the gap even down both sides.

Lock changes & upgrades

Euro cylinders, mortice locks, night latches and multipoint mechanisms. Anti-snap cylinders fitted where the front door needs them, and insurance-rated locks where your policy asks for them.

Handles, hinges & closers

Door and window handles replaced, worn hinges swapped, soft-close and self-closing mechanisms fitted, and letterplates and spy holes installed.

Cupboard & wardrobe doors

Kitchen and wardrobe doors realigned so they sit flush and level, sagging hinges replaced, and soft-close dampers fitted.

Window handles & seals

Broken window handles, failed friction stays and worn seals replaced, so windows open, close and lock as they should.

When it's right

Some jobs can't wait until next month.

Doors and locks are the category where we most often get a same-week call, and we hold slots back for exactly that.

Just moved in

Changing every external lock the week you get the keys is the single most sensible thing a new owner or tenant does. You have no idea how many keys are out there.

Something's failed

A snapped key, a door that won't latch, a window that won't shut, a lock that's seized. Call the office — we keep emergency slots free each week.

Landlords & lettings

Lock changes between tenancies, fire-door closers, and the door and window repairs that turn up on every check-out report.

How we work

Vetted tradesmen. Real insurance. Fixed prices.

The questions most people ask before letting a tradesman work on their locks. Answered upfront.

Vetted and uniformed

Every handyman is DBS-checked, reference-verified and turns up in Willow Alexander uniform in a branded van. You know who's at the door before you open it.

Fully insured

Comprehensive public liability and accidental-damage cover on every visit. Certificates available on request, and standard issue for letting agents who ask.

Priced, not metered

You get a figure for the work before we start. If the job turns out to be bigger than the photos suggested, we stop and tell you rather than quietly running up the clock.

Cleared up properly

Dust sheets down, offcuts and packaging taken away, and the floor left as we found it. The job isn't done until the room is usable again.

Speak to the team
020 3576 4372

A direct line for lock changes, a door that won't shut, or a list of window handles that all need replacing.

How it's priced

Per job, with the hardware itemised.

Labour is quoted as a fixed figure. Locks, handles and doors are either supplied by you or sourced by us at cost, always listed separately so you can see both.

Single repairRecommended

One sticking door, one lock change, one broken handle. Priced as a job and usually done inside an hour or two.

Whole-property lock change

Every external lock changed on the same visit, keyed alike if you'd like one key to open them all. The standard move on moving day.

Half or full day

Every door in the house eased, every window handle replaced, all the cupboard doors realigned. Much better value than one call-out at a time.

We fit British Standard and anti-snap hardware where a front door or an insurance policy calls for it, and we'll tell you which yours needs.

Fixed-price quote

A few details. A real price.

Tell us what needs doing and the office will come back with a fixed price and a slot that suits you.

Or call us on 020 3576 4372

Where we work

Door & lock repairs across London & Kent.

Original Victorian doors that have moved with the house, and uPVC multipoint mechanisms that have simply worn out. Both, daily.

Not listed? Tell us your postcode. We cover much of the South East and may be closer than you think.

On the road · Kensington, W8

Recommended by the homes we look after.

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★ ★ ★ ★ ★

Replaced my shower curtain and rail with a glass screen, easy to book and cleared up after the job was finished. Would use again for other bits that are outside of my DIY capabilities.

Craig Clipper

What a lovely man! Thank you for coming to fix my skirting boards and with a smile. I'll be using Willow Alexander again and just saw they clean windows too!

IK H
Sustainability

Quietly carbon-conscious.

“Low-tox, plant-based products and a fully electric fleet. A lighter footprint, for the same high standard of clean.”

Read our approach
Questions

Things people often ask.

Can you change the locks on my front door?
Yes, and it's one of our most-booked jobs. For a uPVC or composite door it's usually a euro cylinder swap, which is quick. For a wooden door it may be a mortice lock or night latch. Send a photo of the door edge and we'll tell you which you have and price it before we come.
What is an anti-snap lock and do I need one?
Standard euro cylinders can be snapped in seconds, and it's a common method of entry on uPVC and composite doors. An anti-snap cylinder to TS007 3-star breaks in a controlled way that leaves the lock working. If your front door has a euro cylinder, we'd recommend one, and some insurers now require it.
My door sticks in winter. Should it be planed?
Usually not, and it's the first thing we check. Timber doors swell in damp weather and shrink again in summer, so a door planed in February can rattle and let a draught through by July. Nine times out of ten it's a hinge that's dropped, and resetting it fixes the problem permanently without removing any wood.
Can you fit a new internal door?
Yes. You can buy the door or we'll source it. We trim it to the opening, recess the hinges, fit the latch and handles and hang it with an even gap all round. Older houses very rarely have square openings, so a door almost always needs trimming to fit.
Do you do emergency lock-outs?
We're a handyman service rather than a 24-hour locksmith, so we don't do overnight call-outs. We do keep emergency slots free each week for failed locks, doors that won't secure and same-week lock changes. Call the office and we'll tell you honestly what's free.
Can all my locks use the same key?
Yes, that's keying alike, and it's worth doing while we're changing them anyway. One key for the front, back and side doors, which is far more convenient and costs very little extra when done in the same visit.
Can you fix a window that won't close?
Usually. The common causes are a failed friction stay, a worn handle or a hinge that's dropped, all of which we replace. If the sealed unit itself has failed or the frame is beyond repair, we'll tell you that's a glazier's job rather than charge you to find out.
Start a conversation

Tell us what needs doing.

Send over the job and we'll come back with a fixed price, an honest idea of how long it takes, and the next slot we have free.

Or call us on 020 3576 4372
Fixed-price quote
Tell us about the job.